
Agency Efficiency Specialist
5 days ago
One-Off Studios is a dedicated eCommerce agency committed to providing efficient and effective solutions for both emerging and established brands across various marketplaces.
Our GoalWe aim to find a skilled Agency Efficiency Specialist who can develop, implement, and refine operational processes and Standard Operating Procedures (SOPs) that drive efficiency and consistency across the agency.
Responsibilities- Streamlining Processes: Collaborate with key stakeholders to assess current workflows and identify areas for improvement. Create and implement streamlined, scalable processes that ensure maximum efficiency and effectiveness in daily operations.
- Standardizing Processes: Develop clear, comprehensive, and user-friendly SOPs that reflect best practices and standardize processes across teams. Ensure all SOPs are regularly reviewed, updated, and communicated to relevant team members.
- Project Oversight: Oversee the implementation of new processes and track their effectiveness across departments. Coordinate with project managers and department heads to ensure projects are delivered on time, within scope, and in line with quality standards.
- Improving Performance: Analyze operational data and performance metrics to monitor the impact of process changes. Proactively suggest adjustments or new processes to enhance operational performance and team collaboration.
- Collaboration: Act as the liaison between departments to facilitate smooth communication, resolve operational issues, and ensure alignment on strategic goals.
- Experience: 3-4 years of experience in operations management, project management, or process optimization, preferably within an agency or digital marketing/e-commerce setting.
- Process Expertise: Proven experience in developing, documenting, and optimizing operational workflows and SOPs across different departments.
- Project Management Skills: Strong project management abilities, with the ability to manage multiple initiatives simultaneously and prioritize tasks effectively.
- Attention to Detail: Exceptional attention to detail and organizational skills, ensuring all processes are documented accurately and consistently followed.
- Tech Familiarity: Comfortable using project management and operational tools such as Asana, Trello, Monday.com, or similar platforms.
- Competitive Benefits: We offer a competitive salary and benefits package.
- Career Advancement: As part of a growing agency, you'll have the opportunity to make a significant impact on our operations and business processes.
- Work-Life Balance: Enjoy flexible work hours and remote work options that support a healthy work-life balance.
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