Senior Financial Analyst

Job Description

We are seeking an experienced Finance Professional to join our team as a Senior Associate. In this role, you will provide timely advisory support and partner with other functions to address business issues.

You will be responsible for supporting client-serving engagement teams to maximize Mercury use and manage projects with external clients across the region. The role combines on-demand financial advisory support via channels such as online chat, email, phone, or ticket logging with proactive outreach based on financial metrics and exception reporting.

This position covers all MENA, and at the Senior Associate rank, you contribute to the wider Service Line finance team to improve financial performance.

Your Key Responsibilities

• Meet regularly with the regional service line team to oversee analytics processes and identify engagement teams requiring outreach from the SL Mercury Business Advisor.
• Provide guidance on local policy and leading practices.
• Facilitate training for client-serving teams on Mercury and effective financial management practices.
• Contribute to continuous improvement by sharing knowledge and supporting colleagues across borders, service lines, and industries, leveraging leading practices.
• Coach and problem-solve with more junior Mercury Business Advisors to develop their skills through shadowing, advising, and informal training.
• Review open items in the ticketing system (ServiceNow), prioritize follow-up activities, and schedule engagement team meetings for the week.

Support Client-Serving Teams

• Review pricing plans and advise on service line GDS leverage targets.
• Ensure engagement teams are prepared for client negotiations from a financial perspective.
• Advise on selecting the correct client entity for opportunities and explain downstream impacts of Mercury user choices.
• Provide instruction on estimate-to-complete (ETC) processes and related financial impacts.
• Drive continuous improvement initiatives and proactively seek improvements.
• Ensure the team delivers high-quality service and counsel staff in self-development planning.

Analytic and Decision-Making Responsibilities

• Use strong analytical skills to identify partners/engagement teams needing outreach and maintain strong relationships with the regional SL team to tailor approaches.
• Make timely, accurate decisions to ensure responses are provided on a one-stop basis where possible; escalate when necessary to the appropriate functional expert.
• Guide new users with empathy and soft skills to achieve the best outcomes for end users.
• Prepare discussions for client server portfolios by leveraging system and finance expertise and know when to involve other functional experts.

Required Skills and Qualifications

• Inspiring trust with a solid understanding of client performance drivers.
• Critical thinking, problem-solving, and strong technical skills.
• Confident, able to challenge at all levels.
• Strong analytical and numeracy skills with high accuracy and attention to detail.
• Excellent time management, capable of balancing multiple priorities with risk consideration.
• Quick learner, proactive, and able to share knowledge while building networks across Finance.
• Ability to translate technical jargon into business terms for client-serving teams.
• Excellent written and verbal communication skills; able to deliver presentations and training material and share knowledge effectively.
• Demonstrated ability to lead change and coach junior team members through shadowing and guidance.

Benefits

We offer a dynamic work environment, flexible working arrangements, and opportunities for career development and growth. Join us and become part of a talented team that makes a difference in the world.

We are committed to creating a diverse and inclusive workplace. If you have a disability or require any adjustments to your application process, please let us know.

About Us

We are a global organization that helps businesses and individuals succeed. We strive to create value for our clients, people, society, and the planet. Our teams work together to shape the future with confidence and develop answers for today and tomorrow.

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