PropTech Operations Manager

1 week ago


Karachi, Sindh, Pakistan Livedin Full time

Role Overview

As a Category Manager- PropTech, you'll oversee our property portfolio's quality standards, guest satisfaction, and day-to-day operations in a virtual environment. You'll collaborate closely with the Revenue Manager to optimize listings, oversee photography, and execute strategies that elevate the guest experience while driving growth.

Your Key Responsibilities

  1. Property Curation
    • Oversee quality standards, amenities, and virtual maintenance requirements.
    • Recommend property improvements to enhance guest satisfaction.
  2. Photography Management
    • Coordinate and manage property photo shoots.
    • Ensure images align with LivedIn's brand guidelines and are regularly updated.
  3. SEO & Copywriting
    • Optimize property listings with relevant keywords and SEO strategies.
    • Write and edit persuasive listing copy, including headlines, descriptions, and promotional content.
  4. Day-to-Day Operations
    • Supervise occupancy management, resolve guest issues, and liaise with on-site teams or vendors (e.g., cleaners, photographers).
    • Ensure consistent execution of revenue strategies across assigned properties.
  5. Team Coordination
    • Directly manage and mentor the Data Analyst, Property Creator, and CS Agents.
    • Handle escalations and maintain smooth workflows across all support functions.

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