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Financial Services Support Professional
1 day ago
About the Role:
Abacus Consulting is looking for an experienced customer service/support executive with a good understanding of the FinTech industry.
- Responsibilities:
- Provide exceptional customer support to clients in the FinTech sector.
- Develop and maintain a deep understanding of FinTech products and services.
- Collaborate with internal teams to resolve customer queries efficiently.
- Foster strong relationships with clients through effective communication and issue resolution.
Requirements:
- Skills and Qualifications:
- Fluency in English is a must.
- Ability to work rotational shifts, including mornings, evenings, and nights.
- Customer-centric attitude with excellent communication skills.
- Educational background in Accounting, Finance, or related disciplines is preferred.
- Good knowledge of online money transfer platforms.
- Minimum educational background: A-levels/Intermediate.
Job Details:
- Experience:
- Sales/customer service experience: 1 year (preferred).
What We Offer:
- A competitive salary package.
- An opportunity to work with a reputable company in the FinTech industry.
- A dynamic and supportive work environment.
- Ongoing training and development opportunities.
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