Financial Services Support Professional

1 day ago


Lahore, Punjab, Pakistan Abacus Consulting Full time

About the Role:

Abacus Consulting is looking for an experienced customer service/support executive with a good understanding of the FinTech industry.

  • Responsibilities:
  • Provide exceptional customer support to clients in the FinTech sector.
  • Develop and maintain a deep understanding of FinTech products and services.
  • Collaborate with internal teams to resolve customer queries efficiently.
  • Foster strong relationships with clients through effective communication and issue resolution.

Requirements:

  • Skills and Qualifications:
  • Fluency in English is a must.
  • Ability to work rotational shifts, including mornings, evenings, and nights.
  • Customer-centric attitude with excellent communication skills.
  • Educational background in Accounting, Finance, or related disciplines is preferred.
  • Good knowledge of online money transfer platforms.
  • Minimum educational background: A-levels/Intermediate.

Job Details:

  • Experience:
  • Sales/customer service experience: 1 year (preferred).

What We Offer:

  • A competitive salary package.
  • An opportunity to work with a reputable company in the FinTech industry.
  • A dynamic and supportive work environment.
  • Ongoing training and development opportunities.


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