IT Operations Coordinator

2 weeks ago


Karachi, Sindh, Pakistan beBee Careers Full time

Description

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  • This role is responsible for maintaining operational documentation, managing day-to-day IT operations, and identifying areas for improvement.

About the Position

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  • The ideal candidate will have a Bachelor's Degree in Computer Science or Information Technology, at least 8 years of experience with Oracle ERP and CC&B Operations & Reporting, and relevant certification preferred.

Key Activities

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  • Maintain accurate and up-to-date documentation of operational procedures, processes, and reporting methodologies.
  • Provide guidance on day-to-day IT operations to ensure smooth workflow and timely task completion.
  • Identify opportunities for operational improvement and implement relevant actions to enhance efficiency.
  • Coordinate with teams to facilitate operational processes and resolve issues.
  • Support project management activities as directed by the DGM - Software Systems Customer Care & Billing (CC&B).


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