Social Media Support Advocate

1 week ago


Islamabad, Islamabad, Pakistan beBee Careers Full time

We are seeking a highly skilled and motivated individual to fill the role of Client Support Specialist. This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and support.

The successful candidate will be responsible for responding to client queries, mentions, and comments on various social media channels and website contact forms, as well as keeping records of existing and potential clients.

This role also involves writing blogs and producing content for social media posts, as well as conducting business-related web-based research work for our clients.

Our current clients are UK-based solicitors and IT companies, with a focus on immigration policies and personal injury. While prior knowledge is not required, the ability to learn quickly and adapt to new situations is essential.

The position requires strong analytical reasoning and communication skills, with the ability to work independently and as part of a team.

Two positions are available: a full-time role working from the office (second shift) and a weekend-only opportunity to work from home. The successful candidate will be required to attend training sessions during weekdays for two weeks before starting their regular schedule.

Key Responsibilities:
  • Respond to client queries and maintain accurate records
  • Write engaging blog content and produce social media posts
  • Conduct business-related research and analysis
Requirements:
  • Excellent communication and analytical skills
  • Ability to work independently and as part of a team
  • Quick learner with adaptability in new situations

Schedule:

  • Full-time resource: 1 PM - 9:30 PM
  • Weekend resource: Flexible hours based on client needs

Benefits:

  • Ongoing training and professional development
  • Opportunity to work with a diverse range of clients and projects
  • Flexible working arrangements


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