Business Growth Specialist
21 hours ago
Quality Resource Private Limited is a leading digital marketing agency, committed to delivering exceptional results for our clients. Our expertise in SEO, landing pages, reviews, reputation management, PPC, website optimization, social media, web, and mobile app development services helps businesses thrive in the digital landscape.
Job SummaryWe are seeking a highly skilled Customer Success/Sales Specialist for our Lahore office. This role involves managing outbound/inbound calling to prospective clients, utilizing your exceptional communication skills to engage with customers and maximize value.
Key Responsibilities:- Develop and manage client portfolios to drive business growth and profitability.
- Analyze customer data to enhance their experience and identify opportunities for upselling.
- Hold product demonstrations and improve onboarding processes to ensure seamless integration.
- Evaluate and refine tutorials and other communication infrastructure to optimize customer interactions.
- Maintain strong relationships between clients and the organization, resolving customer requests and complaints efficiently.
- Aid in product design and development, minimizing customer churn and fostering long-term loyalty.
- At least 2 years of proven experience in customer success/service/sales or communications.
- Exceptional organizational and multitasking abilities, with a self-driven and proactive nature.
- Excellent communication and interpersonal skills, demonstrating leadership qualities and high computer literacy.
- Familiarity with customer success processes and experience using CRM systems and Microsoft Office.
- Patient and active listener with a passion for sales and revenue-based experience.
- Working understanding of data protection technologies and ability to learn new software.
- Collaborate with dedicated professionals who share your passion for sales and technology.
- Contribute to a winning culture built on positive and meaningful relationships.
- Enjoy access to comprehensive programs that support career growth and wellness.
- Benefit from a competitive salary range of Rs. 80,000 to Rs 150,000 base pay plus incentives.
- EOBI.
- Gratuity.
- Medical insurance.
- Free parking.
- Subsidized food facility.
- Annual bonus.
- 21 annual paid leaves.
- Drop facility (for female staff).
Office location: Main Boulevard Gulberg, Lahore.
Work Hours: 6:00 PM to 3:00 AM.
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