Customer Engagement Specialists

2 days ago


Gujranwala, Punjab, Pakistan beBee Careers Full time

We are seeking highly motivated and results-driven individuals to join our team as Customer Engagement Specialists.

Job Description:

As a Customer Engagement Specialist, you will be responsible for efficiently handling a large volume of outbound calls to customers in the UK. You will follow established communication scripts during calls to ensure consistency and professionalism.

Main Responsibilities:

  • Call Handling: Handle a high volume of outbound calls to customers in the UK with efficiency and professionalism.
  • Communication Scripts: Follow established communication scripts during calls to ensure consistency and quality of service.
  • Customer Needs Identification: Identify customer needs, clarify information, research issues, and provide solutions or alternatives that meet their requirements.
  • Sales Targets: Utilize strong selling, communication, and negotiation skills to achieve sales targets.
  • Professional Attitude: Maintain a positive and professional attitude throughout interactions with customers.

Requirements:

  • English Language Skills: Fluent English language skills with excellent listening and speaking abilities.
  • Selling and Negotiation Skills: Strong selling, communication, and negotiation skills.
  • Target-Oriented Individual: Target-oriented, hardworking, and punctual individual who can meet deadlines and achieve goals.
  • Prior Experience: Prior experience in Telesales for UK campaigns is highly preferred.

Benefits:

  • Competitive Salary: A competitive salary package.
  • Positive Working Environment: A positive and supportive working environment.


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