
Administrative Support Specialist
1 day ago
We are seeking a skilled professional to join our team on a 13-month contract, providing administrative support for customer payments across multiple platforms.
This role plays a vital part in ensuring the smooth processing of customer payments, supporting retail and commercial customers nationwide.
Key Responsibilities:
- Daily allocation of payments for all accounts across Australia and New Zealand
- Managing high volumes of queries via phone and email
- Supporting online access queries and card administration with a 24-hour turnaround
- Maintaining multiple inboxes, and managing cash application tasks
- Resolving complex payment issues and providing accurate receipting
- Liaising with internal teams such as Loss Prevention, IT, Accounting, Credit, and Operations
- Ensuring all administrative tasks are completed with accuracy and attention to detail
About You:
- You'll need strong attention to detail and data entry skills
- Excellent communication and problem-solving abilities
- Ability to manage competing priorities and meet deadlines under pressure
- Knowledge of Oracle/COS systems and intermediate Excel skills (preferred)
- A positive, proactive attitude and a commitment to delivering great service
Benefits:
- Team discount at Bunnings and other brands
- Free standard membership
- Access to over 100+ exclusive benefits
- Paid parental leave, regardless of gender
- Festive gifts, discounted food and drinks
- Ongoing career development opportunities
Our team is committed to supporting you at any stage of your recruitment journey, ensuring a fair and inclusive process.
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