
Client Relations Expert
2 weeks ago
This Customer Service Representative role is an exciting opportunity to grow your career in a dynamic environment. As a key member of our team, you will be responsible for building and maintaining strong relationships with customers, identifying their needs and requirements, and providing tailored solutions to meet those needs.
The successful candidate will have a Bachelor's degree in Business Administration, Marketing or a relevant field, and at least six months of experience working in a Customer Service department. Excellent communication and negotiation skills, and a deep understanding of our products and services are essential for this role.
Responsibilities:
- Building and maintaining strong relationships with customers.
- Identifying customer needs and requirements.
- Providing tailored solutions to meet customer needs.
- Negotiating agreements with customers.
- Maintaining good relationships with customers.
- Ensuring compliance with company policies and procedures.
Requirements:
- Bachelor's degree in Business Administration, Marketing or a relevant field.
- Minimum six months of experience working in a Customer Service department.
- Excellent oral and written communication skills.
- Strong negotiation and sales skills.
- Proficiency in Microsoft Office Tools.
- Deep knowledge of our products and services.
- Ability to maintain confidentiality.
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