Customer Relationship Management Professional

2 days ago


Gujranwala, Punjab, Pakistan beBeeCRM Full time 900,000 - 1,200,000
Job Description

We are seeking a skilled CRM Specialist to join our team.

The ideal candidate will have expertise in Microsoft Dynamics 365 CRM and experience in managing, optimizing, and enhancing customer relationship management systems.

Key responsibilities will include configuring workflows, customizations, dashboards, and reporting, as well as analyzing business processes and recommending improvements using CRM automation, integration, and customization.

Additionally, the successful candidate will provide technical support, troubleshooting, and training for CRM users, ensure data integrity, accuracy, and security by implementing best practices in CRM data governance, and work with developers to enhance CRM functionality using PowerApps, Power Automate, and custom scripts.

They will also integrate Microsoft Dynamics 365 with other business applications, generate insightful reports and dashboards to support business decision-making, and ensure CRM configurations comply with data privacy and security regulations.

Requirements for the role include a Bachelor's degree in computer science, information technology, business administration, or a related field, as well as 2 years of hands-on experience with Microsoft Dynamics 365 CRM.

Strong analytical and problem-solving skills, excellent communication and stakeholder management abilities, and the ability to work independently and collaborate with cross-functional teams are also essential.



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