Instructor for Technical Knowledge

7 days ago


Karachi, Sindh, Pakistan Cronysoft Full time

We are seeking an experienced Instructor for Technical Knowledge to join our team at CronySoft. In this dynamic role, you will be responsible for designing and delivering comprehensive training programs to enhance the technical knowledge and customer service skills of our technical support team.

About the Position

This exciting opportunity involves creating engaging and interactive training content, evaluating employee performance, and collaborating with cross-functional teams to drive business objectives.

Key Responsibilities
  1. Develop and deliver training programs to equip technical support personnel with the necessary skills and knowledge.
  2. Assess employee performance through regular evaluations, providing constructive feedback for growth.
  3. Collaborate with designers to produce high-quality training videos and visual aids.
Evaluation and Assessment
  1. Implement effective evaluation methods to assess employee knowledge and skills.
  2. Identify skill gaps and propose targeted training plans to address these gaps.
  3. Monitor and analyze the effectiveness of training programs, recommending improvements.
Requirements
  • Prior experience as a Technical Trainer, Corporate Trainer, or similar role in a technical environment.
  • Exceptional communication and interpersonal skills.
  • Strong organizational and project management abilities.


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