Digital Commerce Process Lead

7 days ago


Lahore, Punjab, Pakistan Cresset Technology Full time

Cresset Technology seeks a Digital Commerce Process Lead to join our team. In this role, you will be responsible for optimizing our e-commerce processes to improve customer satisfaction and drive revenue growth. You will work closely with cross-functional teams to identify areas for improvement and implement process enhancements.

Key Responsibilities:

  1. Process Optimization: Identify areas for improvement in our e-commerce processes and implement process enhancements.
  2. Collaboration and Communication: Work closely with Warehouse and Logistics teams for seamless order fulfillment.
  3. Customer Satisfaction: Focus on improving customer satisfaction through efficient order fulfillment and prompt issue resolution.

Requirements:

  1. Education: Bachelor's degree in Marketing, Business Administration, or a related field.
  2. Experience: 1-2 years of experience in E-commerce or a similar role.


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