
Technical Support Engineer
23 hours ago
We are seeking an experienced Technical Support Engineer to join our team. As a Technical Support Engineer, you will be responsible for providing technical assistance and support to end-users on various desktop software and hardware. Your role will involve troubleshooting, installing, and configuring devices, as well as maintaining inventory of spares and IT assets.
About the Role:
This is a full-time position that requires strong communication skills and the ability to work in shifts. You must have excellent problem-solving skills and be able to troubleshoot complex technical issues. The ideal candidate will have at least 2 years of experience in IT and be proficient in Windows and other authorized desktop software applications.
Key Responsibilities:
- Install, upgrade, and troubleshoot Windows and other authorized desktop software applications
- Maintain inventory of spares and IT assets
- Perform general preventative maintenance tasks on devices and software
- Troubleshoot complex technical issues
Requirements:
The successful candidate will possess strong technical skills and have a good understanding of network fundamentals. You should have excellent verbal communication skills and be able to accurately record, update, and document requests using the IT service desk system.
What We Offer:
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
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