Ecommerce Transaction Specialist

1 day ago


Karachi, Sindh, Pakistan beBee Careers Full time
Customer Success Role

We are seeking a skilled professional to join our team as a Customer Success Specialist in the Voice Program. The successful candidate will be responsible for providing exceptional customer service, assisting customers with ecommerce transactions, and communicating effectively.

The ideal candidate will have excellent written and verbal English communication skills, proficiency in MS Office, especially Excel and Word, and a strong understanding of system updates and process changes.

  • Deliver outstanding customer service aligned with client values
  • Assist customers with ecommerce transactions
  • Engage with customers courteously and professionally
  • Offer product alternatives when necessary
  • Follow established resolution procedures
  • Keep informed about system updates and process changes
About the Position
  • Seniority Level: Entry level
  • Employment Type: Full-time
  • Industry: Outsourcing and Offshoring Consulting

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