E-Commerce Operations Manager

5 days ago

Lahore, Punjab, Pakistan beBee Careers Full time

As an E-Commerce Operations Manager, you will be responsible for overseeing daily operations across online platforms, ensuring seamless integration and maximizing sales potential. This role is ideal for individuals who excel in multitasking, have excellent communication skills, and are passionate about staying up-to-date with industry trends.

In this capacity, you will be responsible for managing product listings, processing online orders, providing exceptional customer service, and conducting market research to drive business growth. Your strong analytical skills and ability to work effectively in a fast-paced environment will enable you to thrive in this role.

Responsibilities:
  • Manage Product Listings: Coordinate the creation and maintenance of accurate and up-to-date product information across e-commerce channels.
  • Customer Support: Respond promptly and professionally to customer inquiries, resolving issues and escalating complex matters as needed.
  • Order Fulfillment: Process online orders efficiently, minimizing errors and ensuring high levels of customer satisfaction.
  • Market Analysis: Conduct regular market research to stay informed about industry trends, competitor activity, and emerging opportunities.

Requirements:

  • Strong knowledge of Microsoft Office applications (Excel, Word)
  • Familiarity with e-commerce platforms (Shopify)
  • Excellent communication and problem-solving skills
  • Ability to multitask and prioritize tasks effectively

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