Customer Engagement Specialist

1 day ago


Lahore, Punjab, Pakistan beBee Careers Full time
Job Overview:

The Customer Engagement Specialist will be responsible for supporting our sales team through inbound calls to prospective clients and scheduling appointments for them to speak with a salesperson.

This role requires the ability to make outbound calls to homeowners in specific areas and conduct a brief consultation to set an appointment. Additionally, the successful candidate will be able to collect information from supervisors regarding cold/warm calling techniques and record all information collected from potential customers.

Key Responsibilities:
  1. Supporting the sales team through inbound calls to prospective clients
  2. Collecting information from supervisors regarding cold/warm calling techniques
  3. Recording all information collected from potential customers
  4. Scheduling appointments with potential customers at their convenience

Requirements:

  • Ability to work independently with minimal guidance
  • Excellent customer service and communication skills

Preferred Qualifications:

  • Previous call center/inbound or outbound sales/telephone sales experience
  • Proven track record of success (i.e., consistently meeting quota)


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