Customer Interaction Specialist

11 hours ago


Lahore, Punjab, Pakistan beBee Careers Full time

Job Profile:

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The Customer Interaction Specialist will be responsible for handling customer calls and providing online support in a professional and effective manner.

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Key Responsibilities:

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  • Provide exceptional service by ensuring that customers receive the highest level of support.
  • Work collaboratively with the Operations team to rectify faults and restore services.
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
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Requirements:

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To be successful in this role, you will need to possess excellent communication skills, both written and verbal, and be fluent in English and Urdu. A minimum graduate qualification is required, and prior experience in customer service is highly desirable.

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Benefits:

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This role offers a competitive salary package, including performance-based incentives and opportunities for career growth and development.

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Working Conditions:

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As a rotational shift employee, you will work a variety of shifts, including nights and weekends. After six months of successful performance, you may be eligible to work from home.

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Requirements for Working from Home:

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To work from home, you will need to meet certain requirements, including owning a laptop/system with a core i3 processor or higher, having a reliable internet connection with speeds greater than 4MB, and possessing a headset with microphone.



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