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Operations and Administration Supervisor

7 days ago

Lahore, Punjab, Pakistan CBRE Group, Inc. Full time
Key Performance Indicators (KPIs):

To measure success in this role, the following KPIs will be used:

  • Facility operations efficiency: Monitor and analyze data to optimize facility operations, reduce costs, and improve service delivery.
  • Client satisfaction: Regularly survey clients to ensure they're satisfied with facility operations and services.
  • Team performance: Monitor employee performance, provide coaching and feedback, and develop strategies to improve team productivity and morale.
  • Financial performance: Analyze budget variances, track expenses, and identify opportunities to reduce costs.

Action Plan:

To achieve these KPIs, the following action plan will be implemented:

  • Regularly review and update facility operations processes to ensure they're aligned with business objectives.
  • Establish clear goals, expectations, and metrics for measuring team performance.
  • Develop and implement a comprehensive training program to enhance employee skills and knowledge.
  • Analyze financial data to identify areas for cost reduction and develop strategies to improve financial performance.