Technical Systems Lead

15 hours ago


Lahore, Punjab, Pakistan Inbox Business Technologies Full time
Job Description

The Principal Systems Technician at Inbox Business Technologies will be responsible for overseeing and maintaining the organization's systems and infrastructure. This role involves a mix of hands-on technical work, mentoring junior technicians, and collaborating with other teams to ensure robust and secure operations.

Key Responsibilities:
  • Install, configure, and maintain hardware systems, including servers, storage devices, and peripherals, to ensure optimal performance and security.
  • Monitor hardware performance, diagnose issues, and perform troubleshooting to minimize downtime and ensure system reliability.
  • Lead hardware upgrade and maintenance tasks, ensuring that necessary patches, firmware updates, and hardware components are consistently maintained.
  • Develop and document hardware management procedures and best practices for maintenance, installation, and system integration.
  • Train and mentor junior technicians on hardware diagnostics, troubleshooting techniques, and effective system management practices.
  • Collaborate with cross-functional teams to integrate new hardware technologies and enhance overall system functionality.
  • Manage hardware backup and recovery processes, ensuring hardware components are reliable and data integrity is maintained.
  • Stay updated on the latest hardware trends and technologies to ensure the organization's systems remain competitive and efficient.
  • Participate in on-call rotations, providing after-hours support for hardware-related issues and system recovery when required.


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