
Account Manager
1 day ago
Mid-Market Account Executive
About the RoleWe are seeking a seasoned sales professional to leverage their experience in managing large US-based customers within a specialized book of business.
Key Responsibilities- BUILD LASTING EXECUTIVE RELATIONSHIPS WITH LARGER US-BASED CLIENTS TO DRIVE GROWTH AND EXPANSION WITHIN A MORE FOCUSED BOOK OF BUSINESS.
- CONDUCT IN-DEPTH DISCOVERY TO ALIGN OUR OFFERINGS TO CUSTOMERS' OPERATIONAL AND STRATEGIC CHALLENGES.
- PRESENT COMPREHENSIVE PRODUCT DEMOS AND PROPOSALS FOR CUSTOMERS WITH COMPLEX NEEDS AND DECISION-MAKING PROCESSES.
- COLLaborate WITH CUSTOMER SUCCESS, SUPPORT, PRODUCT SPECIALISTS, SALES ENGINEERS, AND DATA ANALYSTS TO TAILOR SOLUTIONS AND IMPROVE CUSTOMER SATISFACTION AND RETENTION.
- OWN THE CONTRACT RENEWAL PROCESS AND IMPLEMENT ADVANCED RETENTION STRATEGIES, LEVERAGING INSIGHTS AND DATA TO MINIMIZE CHURN AND MAXIMIZE REVENUE GROWTH.
- DRIVE STRATEGIC ACCOUNT PLANNING TO ACHIEVE AND EXCEED HIGHER-VALUE REVENUE TARGETS.
What We're Looking For
- Bachelor's Degree (preferably from a top-tier university) and/or significant exposure to US/Canada/UK B2B customers.
- 6+ years of relevant work experience, particularly in managing larger US-based accounts with a smaller book of business (around 50 or fewer high-value customers).
- Proven software sales experience and ideally relevant industry experience in our verticals (e.g., transportation, logistics, construction).
- Demonstrated skill in complex deal management, from discovery and demonstration to negotiation and closing.
- In-depth experience driving contract renewals and revenue retention within mid-market or enterprise customer segments.
- Leadership or influencing capability to effectively manage internal and external stakeholders, including executive-level customer contacts.
- Exceptional communication, presentation, and negotiation skills, with an emphasis on consultative sales approaches.
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