Network and System Administration Specialist

5 days ago


Lahore, Punjab, Pakistan Prime System Solutions Full time

At Prime System Solutions, we are seeking a highly skilled Network and System Administration Specialist to join our team.

Job Description:
  • Key Responsibilities:

    • Administer and maintain client network infrastructures, including routers, switches, firewalls, and wireless technologies from vendors such as Cisco, SonicWall, Palo Alto, Juniper, F5, HP, and Aruba.
    • Manage and maintain server environments, both on-premises and in the cloud, using Windows Server (2008-2022) and virtualization technologies such as VMWare and Hyper-V.
    • Support and administer Microsoft 365, Active Directory, and Azure environments, including user management, group policies, and cloud-based services.
    • Implement and maintain firewalls and VPN solutions such as Cisco AnyConnect, Meraki, SonicWall, and Fortinet to ensure secure remote access and data protection.
  • Security and Compliance:

    • Monitor, configure, and manage security protocols, including intrusion detection/prevention systems, firewalls, and anti-virus solutions.
    • Perform regular security assessments, vulnerability scans, and patch management to ensure compliance with security best practices.
    • Work with clients to develop and implement disaster recovery and business continuity plans.
  • Support and Troubleshooting:

    • Provide Level 1 and Level 2 technical support for system, network, and application issues.
    • Use remote management tools to diagnose and resolve issues in a timely manner, ensuring minimal disruption to client operations.
    • Troubleshoot problems across various client environments, ranging from simple desktop issues to complex network problems.
  • Virtualization and Cloud Services:

    • Administer VMWare environments, including the installation, configuration, and maintenance of virtual servers.
    • Provide expertise in cloud services, particularly Azure, to support client needs for scalable and resilient infrastructure.
  • Collaboration and Ticket Management:

    • Collaborate with internal and external teams to provide effective IT solutions and support.
    • Utilize ticketing systems such as ConnectWise, Kaseya, and ServiceNow to track, manage, and resolve support requests in an organized and timely manner.
    • Ensure proper documentation of all configurations, troubleshooting efforts, and solutions in the ticketing system.
  • Monitoring and Reporting:

    • Proactively monitor network and system performance, using monitoring tools to detect and resolve potential issues before they impact client operations.
    • Provide regular reports on system performance, uptime, and security incidents to management and clients.


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