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Network and System Administration Specialist
5 days ago
At Prime System Solutions, we are seeking a highly skilled Network and System Administration Specialist to join our team.
Job Description:Key Responsibilities:
- Administer and maintain client network infrastructures, including routers, switches, firewalls, and wireless technologies from vendors such as Cisco, SonicWall, Palo Alto, Juniper, F5, HP, and Aruba.
- Manage and maintain server environments, both on-premises and in the cloud, using Windows Server (2008-2022) and virtualization technologies such as VMWare and Hyper-V.
- Support and administer Microsoft 365, Active Directory, and Azure environments, including user management, group policies, and cloud-based services.
- Implement and maintain firewalls and VPN solutions such as Cisco AnyConnect, Meraki, SonicWall, and Fortinet to ensure secure remote access and data protection.
Security and Compliance:
- Monitor, configure, and manage security protocols, including intrusion detection/prevention systems, firewalls, and anti-virus solutions.
- Perform regular security assessments, vulnerability scans, and patch management to ensure compliance with security best practices.
- Work with clients to develop and implement disaster recovery and business continuity plans.
Support and Troubleshooting:
- Provide Level 1 and Level 2 technical support for system, network, and application issues.
- Use remote management tools to diagnose and resolve issues in a timely manner, ensuring minimal disruption to client operations.
- Troubleshoot problems across various client environments, ranging from simple desktop issues to complex network problems.
Virtualization and Cloud Services:
- Administer VMWare environments, including the installation, configuration, and maintenance of virtual servers.
- Provide expertise in cloud services, particularly Azure, to support client needs for scalable and resilient infrastructure.
Collaboration and Ticket Management:
- Collaborate with internal and external teams to provide effective IT solutions and support.
- Utilize ticketing systems such as ConnectWise, Kaseya, and ServiceNow to track, manage, and resolve support requests in an organized and timely manner.
- Ensure proper documentation of all configurations, troubleshooting efforts, and solutions in the ticketing system.
Monitoring and Reporting:
- Proactively monitor network and system performance, using monitoring tools to detect and resolve potential issues before they impact client operations.
- Provide regular reports on system performance, uptime, and security incidents to management and clients.
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