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Information Technology Director
5 hours ago
Virtual Force Inc. is looking for an experienced IT Service Management leader to oversee our IT service management processes and practices.
About the Role:- Oversee and optimize IT service management processes and practices to ensure high-quality service delivery
- Collaborate with stakeholders to align ITSM strategies with business objectives and drive strategic growth
- Manage and improve incident, problem, change, and release management processes
- Bachelor's degree in Information Technology, Computer Science, or related field
- Minimum 8 years of experience in IT Service Management, preferably in a medium to large-scale organization
- Strong knowledge of ITSM tools and technologies, with a focus on automation solutions within Microsoft 365 ecosystem
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