Information Technology Director

5 hours ago


Lahore, Punjab, Pakistan Virtual Force Inc. Full time

Virtual Force Inc. is looking for an experienced IT Service Management leader to oversee our IT service management processes and practices.

About the Role:
  • Oversee and optimize IT service management processes and practices to ensure high-quality service delivery
  • Collaborate with stakeholders to align ITSM strategies with business objectives and drive strategic growth
  • Manage and improve incident, problem, change, and release management processes
Required Skills and Qualifications:
  • Bachelor's degree in Information Technology, Computer Science, or related field
  • Minimum 8 years of experience in IT Service Management, preferably in a medium to large-scale organization
  • Strong knowledge of ITSM tools and technologies, with a focus on automation solutions within Microsoft 365 ecosystem


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