
Customer Relationship Executive
8 hours ago
The Customer Relationship Executive is responsible for building and maintaining strong relationships with assigned customers. This role involves managing customers' portfolios, delivering targeted gross margins, and providing market intelligence. The executive will work closely with the Director Sales to prepare sales forecasts, develop new customers, and revive lost ones. Additionally, they will coordinate with customer services and technical services teams for effective complaint handling and prompt pre- and post-sales support.
Key Responsibilities:
- Build and maintain strong relationships with assigned customers.
- Manage customers' portfolios.
- Deliver targeted gross margins.
- Provide market intelligence.
- Coordinate with customer services and technical services teams.
Requirements:
- Excellent English language skills (written and verbal).
- Relevant experience in the textile industry.
- Sales experience and knowledge of market trends.
- Good product knowledge.
- Good presentation skills.
- Proficient in MS Office.
Benefits and Rewards:
Communication, Gratuity, Health Insurance, Incentive Bonus, Leaves, Life Insurance, Medical, Provident Fund, Sports and Entertainment.
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