
Digital Transformation Lead
2 days ago
We are seeking a highly experienced Digital Transformation Lead to drive the technical transformation of our digital operations. As a senior leader, you will oversee the technical management and maintenance of client websites, ensuring they are secure, optimized, and fully functional.
Key Responsibilities:- Transformation Strategy:
- Develop and implement a comprehensive digital transformation strategy, aligning with business goals and objectives.
- Collaborate with cross-functional teams to ensure successful adoption of new technologies and processes.
- Regularly monitor site performance (page load speed, uptime, etc.) and implement technical improvements.
- Implement and manage CMS (e.g., WordPress, Shopify, Drupal) updates, plugin integrations, and other website functionalities.
- Troubleshoot and resolve technical issues related to websites, hosting, or integrations with third-party tools.
- Digital Marketing Execution:
- Develop and execute digital marketing strategies and campaigns, working closely with the digital marketing team.
- Ensure proper integration of digital marketing tools and platforms (e.g., Google Analytics, Google Ads, social media tools, email marketing platforms) with client websites.
- Monitor, analyze, and report on digital marketing campaign performance, offering insights and technical improvements.
- Ensure smooth execution of SEO, SEM, PPC, and other performance marketing strategies.
- Collaborate with marketing teams to implement A/B testing, conversion rate optimization, and landing page enhancements.
- Client Engagement:
- Serve as the primary point of contact for clients regarding technical issues or website concerns.
- Provide timely and clear communication to clients about technical progress, issues, or enhancements.
- Offer expert advice and recommendations on technical improvements for websites and digital marketing initiatives.
- Ensure all client requests are handled efficiently and effectively, aligning technical capabilities with client needs and expectations.
- Team Management:
- Manage a team of web developers, technical specialists, and other technical personnel to ensure project delivery and client satisfaction.
- Collaborate with the internal team to define project timelines, objectives, and ensure that tasks are completed on schedule.
- Ensure the team adheres to best practices and high-quality standards for both technical and client-facing deliverables.
- Provide guidance and mentorship to junior team members and help foster a positive and productive team environment.
- Documentation:
- Maintain up-to-date technical documentation for all projects, systems, and digital marketing campaigns.
- Create and present regular technical performance reports to clients and internal stakeholders.
- Provide recommendations for system upgrades, integrations, and optimization based on data and emerging digital trends.
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