Remote Social Media CRS

4 days ago


Faisalabad City Tehsil, Pakistan Adiova Full time

Adiova is seeking a highly motivated Remote Social Media CRS to join our team. As a key member of our marketing department, this role will play a crucial part in delivering exceptional customer support and brand engagement across various social media platforms.

The ideal candidate will have 1+ years' experience in customer service related professions and strong reading comprehension and written communication skills. Proficiency in computer navigation and typing is also required.

As a Remote Social Media CRS, you will be responsible for managing a caseload of customer interactions and achieving operational metrics. You will also be required to document customer interactions accurately and provide proactive support to consumers requesting assistance with dealerships, vehicle locates, and product concerns/inquiries.

Requirements:
  • Bachelor's Degree (in English, marketing, business, journalism, communications or similar concentration).


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