Pharmacy Operations Manager
2 days ago
Job Description:
Key Responsibilities- Leadership & Supervision: Lead and supervise the pharmacy team, ensuring staff performance aligns with goals and objectives. Conduct performance evaluations, provide coaching, and facilitate professional development for pharmacy staff.
- Strategic Planning & Service Development: Develop and implement strategic plans for the pharmacy service. Work on service development, including identifying new services or areas of improvement to enhance patient care and support hospital goals.
- Operational Management: Oversee assigned pharmacy operations, ensuring efficient medication dispensing, stock management, and patient safety. Maintain inventory, manage pharmacy budgets, and ensure appropriate resource allocation.
- Collaboration & Coordination: Liaise with other departments such as nursing, medical, purchase, IT and finance to ensure integrated care and services. Collaborate in developing and implementing clinical protocols, guidelines, and policies.
- Quality & Compliance: Ensure adherence to regulatory standards, including accreditation requirements (e.g., JCIA), and implement best practices in medication safety and management. Monitor medication error reports and facilitate corrective actions. Overseeing administrative functions, improving processes, and identifying innovative solutions including EHR etc.
- Clinical Services & Patient Safety: Promote the appropriate use of medications, participate in clinical rounds, and contribute to improving patient outcomes. Assist in medication therapy management and ensure that proper documentation is maintained for clinical audits.
- Education & Training: Develop and coordinate educational programs for pharmacy staff and other healthcare professionals on drug therapy, patient care protocols, and new treatments or medications.
- Financial Management: Assist with budgeting for pharmacy services, monitor drug costs, and seek cost-effective solutions without compromising patient care quality.
- Research & Development: Stay current with advancements in pharmaceutical practices and integrate evidence-based medicine into pharmacy services. Participate in research activities as required.
- Patient-Centered Care: Ensure the pharmacy department's role in improving the patient experience and satisfaction by maintaining high standards in service delivery.
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