Java Software Engineering Professional

5 days ago

Sukkur, Sindh, Pakistan beBeeTechnical Full time $115,500 - $145,500
Job Description

As a seasoned Java Technical Support Engineer, you will be part of our esteemed Incident Response Team, responsible for managing, troubleshooting, and resolving complex issues in our Java-based applications and services. This is a unique opportunity to leverage your technical expertise and leadership skills to drive significant impact worldwide.

">Key Responsibilities:
  1. Manage, troubleshoot, and resolve complex issues in Java-based applications and services.
  2. Provide technical leadership within event-driven architectures, lead incident response efforts, and implement robust root cause analysis methodologies.
  3. Offer on-call technical support coverage during regular business hours.
  4. Oversee system monitoring and establish protocols for efficient incident response.
  5. Troubleshoot and resolve the most complex issues in Java applications and services.
  6. Develop and implement comprehensive root cause analysis (RCA) frameworks and procedures.
  7. Create detailed technical documentation and knowledge base articles for team reference.
  8. Design and optimize RESTful API integrations to improve system stability.
  9. Mentor junior support engineers and provide technical guidance to development teams.
  10. Collaborate with stakeholders to establish and meet service-level objectives.
  11. Provide strategic recommendations for enhancing system resilience and reducing incident frequency.
">Required Skills and Qualifications

To excel in this role, you should possess:

">
  • 4+ years of experience in Java development and troubleshooting.
  • 4+ years of experience as a Support Engineer in on-call teams.
  • Proven experience with event-driven architectures in production environments.
  • Advanced expertise in incident response, management, and root cause analysis methodologies.
  • Extensive hands-on experience with RESTful APIs design and implementation.
  • Experience implementing monitoring solutions and alerting strategies.
  • Excellent problem-solving skills and ability to make critical decisions under pressure.
  • Strong communication abilities to explain complex technical issues to various audiences.
  • Willingness to work on a rotational schedule.
  • Advanced level of English.
">Benefits

This role offers:

">
  • A dynamic and remote working environment.
  • Opportunities for professional growth and development.
  • Collaborative and innovative team culture.
">Bonus Requirements

To take your career to the next level, consider:

">
  • Experience with GraphQL implementation and troubleshooting.
  • Expertise in WebSocket protocols and real-time applications.
  • Proficiency in the Go programming language.
  • Knowledge of C++ development in enterprise environments.

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