Operational Excellence Manager

6 days ago


Lahore, Punjab, Pakistan beBee Careers Full time
Service and Operations Leadership Opportunity

We are seeking a highly skilled and experienced leader to spearhead our aftermarket service department in achieving exceptional service delivery. The successful candidate will be responsible for guiding the team in providing quality services to our customers, while also driving continuous growth and profitability.

Main Responsibilities:
  • Lead and guide the aftermarket service department to achieve service excellence by providing quality services to our customers.
  • Support the implementation of service activities, arranging required resources to execute service activities.
  • Develop and lead service teams through active meetings, field audits, and personal feedback sessions.
Key Performance Indicators:
  • Maintain service department's KPIs and operational efficiency through proactive management.
  • Develop and implement variance analysis of service quality objectives in the region.
  • Regularly focus on safety-related issues and document actions taken.
Requirements:
  • Highly technical and customer service-oriented individual with a University Engineering Degree in Mechanical or Electrical engineering, or proven applicable direct experience in the compressed air industry.
  • 6 to 8 years' experience in Compressor Technique Service, Technical Aftermarket role, or related services industry.
  • Strong working knowledge and experience of compressor technique product portfolio, rotary equipment.
What We Offer:
  • A culture that supports global mobility and growth opportunities.
  • Onboarding program and individual learning opportunities.
  • Health insurance, paid leave, and retirement benefits.
About Us:

We have a friendly and respectful atmosphere, known for ethical behavior and integrity. We offer plenty of opportunities to grow and develop, as well as the potential to see your ideas realized and make an impact.



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