
Technical Service Provider
4 days ago
Job Summary: Application Support Specialist
About Cyber Advance Solutions:
Cyber Advance Solutions Pvt Ltd is a renowned software company that provides innovative solutions to its clients. As an Application Support Specialist, you will be responsible for delivering exceptional application support to our customers.
Key Responsibilities:
- Provide world-class application support to customers to address their queries and resolve issues efficiently.
- Work closely with the development team to develop, deploy, and troubleshoot software applications.
- Analyze customer feedback to enhance product quality and services.
- Maintain strong relationships with customers through regular follow-ups to ensure satisfaction and loyalty.
- Develop and conduct training programs for customers to optimize software usage.
- Participate in software testing to ensure seamless deployment of updates and new features.
Essential Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Strong communication and interpersonal skills.
- Experience in application support or customer service is preferred.
- Able to troubleshoot and resolve technical issues efficiently.
- Proficient in software implementation and training.
What We Offer:
- Competitive salary and benefits package.
- Opportunity to work with a leading software company.
- Professional growth and development opportunities.
- Collaborative and innovative work environment.
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