Technical Service Provider

4 days ago


Lahore, Punjab, Pakistan Cyber Advance Solutions Pvt Ltd Full time

Job Summary: Application Support Specialist

About Cyber Advance Solutions:

Cyber Advance Solutions Pvt Ltd is a renowned software company that provides innovative solutions to its clients. As an Application Support Specialist, you will be responsible for delivering exceptional application support to our customers.

Key Responsibilities:

  1. Provide world-class application support to customers to address their queries and resolve issues efficiently.
  2. Work closely with the development team to develop, deploy, and troubleshoot software applications.
  3. Analyze customer feedback to enhance product quality and services.
  4. Maintain strong relationships with customers through regular follow-ups to ensure satisfaction and loyalty.
  5. Develop and conduct training programs for customers to optimize software usage.
  6. Participate in software testing to ensure seamless deployment of updates and new features.

Essential Qualifications:

  1. Bachelor's degree in Computer Science, Information Technology, or a related field.
  2. Strong communication and interpersonal skills.
  3. Experience in application support or customer service is preferred.
  4. Able to troubleshoot and resolve technical issues efficiently.
  5. Proficient in software implementation and training.

What We Offer:

  1. Competitive salary and benefits package.
  2. Opportunity to work with a leading software company.
  3. Professional growth and development opportunities.
  4. Collaborative and innovative work environment.


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