
Debt Recovery Specialist
7 days ago
Job Description:
As a seasoned Recovery Executive, you will oversee the entire debt recovery process, ensuring timely resolution and minimal financial loss. Your expertise in strategic planning, thorough debtor identification, and effective communication will be crucial in recovering owed funds.
Required Skills and Qualifications:
- Possess a high school diploma or equivalent.
- Hold at least 3 years of experience as a recovery officer.
- Stay up-to-date with relevant laws and regulations governing debt collection.
- Demonstrate expertise in MS Office applications and database management.
- Cultivate exceptional negotiation and persuasion skills to effectively engage with debtors.
Benefits:
- Maintain accurate account records and databases by regularly updating status and information.
- Negotiate flexible payment terms and deadlines with debtors, fostering trust and cooperation.
- Identify system gaps and recommend targeted improvements to optimize the debt recovery process.
- Effectively handle customer inquiries and complaints, addressing concerns in a professional manner.
Key Responsibilities:
- Evaluate performance against targets and tight deadlines, showcasing adaptability and resilience.
- Excel as a team player, contributing to a collaborative work environment.
- Apply strong time-management skills to prioritize tasks efficiently.
- Demonstrate superior interpersonal and communication skills to build rapport with colleagues and clients alike.
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