Restaurant Hostess

Company Profile
QMCC is a reputable restaurant chain dedicated to providing top-notch services and creating unforgettable experiences for our guests. Our commitment to excellence and customer satisfaction sets us apart from the competition, and we strive to maintain a workplace culture that encourages teamwork, innovation, and growth.

Role Overview
As a Guest Relation Officer/Order Taker Female at Restaurant, you will play a vital role in ensuring that our guests receive the highest level of service and attention. Your responsibilities will include greeting and welcoming guests, addressing their inquiries and concerns, and collaborating with the team to maintain exceptional customer satisfaction standards.

Key Responsibilities
Your key responsibilities will include:

1. Providing warm hospitality and attentive service to all guests, ensuring their comfort and satisfaction throughout their dining experience.
2. Addressing guest inquiries, concerns, and feedback promptly and professionally, using effective communication and problem-solving skills.
3. Working collaboratively with the team to ensure seamless operations, smooth service delivery, and high customer satisfaction standards.
4. Assisting with reservations and seating arrangements, guaranteeing a smooth and efficient dining experience for our guests.

Requirements
To succeed in this role, you must possess excellent communication and interpersonal skills, as well as previous experience in guest relations, customer service, or a similar field. You should also have strong attention to detail, a customer-first attitude, and the ability to work effectively under pressure.

Why Join Us?
If you are a motivated and enthusiastic individual who shares our passion for delivering exceptional customer experiences, we offer a unique opportunity to join our team and grow your career in a dynamic and supportive environment.

---