
eBay Product Listing Specialist
1 day ago
Direct message the job poster from Eplanet Global
Eplanet Global is looking for an eBay Account Manager.
Key Responsibilities:
- Create, update, and manage product listings on eBay with accurate descriptions, pricing, and images.
- Ensure all product listings are optimized for eBay search, using relevant keywords, categories, and formats.
- Monitor and analyze product performance, making adjustments to improve rankings and visibility.
- Process and fulfill customer orders, ensuring timely and accurate shipping.
- Coordinate with the warehouse or external vendors for shipping logistics.
- Track shipments and update customers on order status as needed.
- Maintain accurate inventory levels, ensuring items are restocked when necessary.
- Manage and resolve inventory discrepancies between actual stock and online listings.
- Respond promptly to customer inquiries and resolve issues such as order discrepancies, returns, and refunds.
- Maintain positive customer feedback and ratings through excellent communication and problem resolution.
- Ensure adherence to eBay's policies and guidelines.
- Prepare regular sales, inventory, and performance reports for management review.
Requirements:
- Proven experience in managing an eBay store or similar e-commerce platforms.
- Strong knowledge of eBay's rules, listing processes, and best practices.
- Experience with order fulfillment and inventory management.
- Excellent attention to detail and strong organizational skills.
- Familiarity with eBay analytics and tools for optimizing listings and performance.
- Proficiency in e-commerce software and tools (e.g., Excel, shipping platforms).
- Strong customer service skills and ability to manage multiple tasks effectively.
Seniority level- Seniority levelEntry level
- Employment typeFull-time
- Job functionSales and Business Development
- IndustriesOutsourcing and Offshoring Consulting
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