Operations Team Member

1 week ago


Islamabad, Islamabad, Pakistan ibex Full time
About Our Ideal Candidate

We are looking for a highly skilled Technical Support Specialist to join our team at ibex. The ideal candidate will possess excellent communication and problem-solving skills, with a strong IT background and a passion for delivering exceptional customer support.

Key Responsibilities:
  • Technical Support: Provide expert technical support to customers, resolving technical issues efficiently and effectively.
  • Claim Filing: Assist customers with claim filings, ensuring accurate and timely resolutions.
  • Customer Engagement: Engage with customers in a friendly, efficient, and attentive manner, ensuring their queries are resolved promptly.
Requirements:
  • Education: O-Levels/Intermediate or above.
  • Skills: Excellent English written and verbal communication skills with an IT background.
  • Accent: American or neutral accent preferred.
  • Software Proficiency: Proficient in MS Office, particularly MS Excel and MS Word.


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