Telecommunications Support Specialist

7 days ago


Lahore, Punjab, Pakistan beBee Careers Full time
Contact Center Specialist

We seek an experienced Contact Center Specialist to provide exceptional customer service to our clients. This role involves handling phone calls, responding to customer inquiries, and resolving issues related to telecommunications services.

Key Responsibilities:
  1. Responding to customer inquiries and resolving issues via phone
  2. Following up with customers to ensure satisfaction
  3. Providing product information and recommendations
  4. Maintaining accurate records of customer interactions

Essential Qualifications:

  • Outstanding communication and interpersonal skills
  • Able to work under pressure in a dynamic environment
  • Proven problem-solving skills and attention to detail
  • Computer literacy and familiarity with CRM software


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