Automation Lead

6 days ago


Lahore, Punjab, Pakistan Jazz Full time

Jazz is seeking an experienced Automation Lead to drive digital transformation initiatives in our Network Operations Center (NOC). As a critical member of our team, you will be responsible for planning and executing automation projects to enhance operational efficiency.

Main Responsibilities:
  • Team Leadership: Provide inspirational leadership to the team by fostering professional development, creating shadow roles, ensuring skill-building opportunities, and supporting the general well-being of team members.
  • Budget Management: Plan and execute budgeting activities effectively to ensure alignment with organizational goals.
  • Enterprise Service Management (ESM): Oversee the ESM portfolio and associated applications, including platform operations, customizations, rollouts, and innovations.
  • Sustainability Management: Ensure the sustainability of operations from a functional, technical, and people perspective by implementing robust processes and maintaining a future-ready team.

Key skills include hands-on experience in managing cloud-based and on-premises ITSM platforms, demonstrated ability to lead and inspire teams, exceptional conflict resolution and analytical problem-solving skills, and strong grasp of ITIL processes.



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