
Senior Integration Specialist
1 day ago
As a senior professional, you will play a key role in collaborating with partners and large customers to leverage our API endpoints.
This position enables you to become an expert on our product APIs and establish strong relationships with partners while they build new integrations, resulting in increased value for our customers.
Responsibilities- Help third-party developers be successful in integrating with our platform APIs to create seamless connections between systems
- Provide guidance and technical training to implementation teams to follow best practices, including troubleshooting any issues
- Cultivate successful partner relationships, from initial onboarding to ongoing relationship management and expansion
- Collaborate with internal stakeholders, including marketing, legal, product, and customer support, on integration go-lives
- Share development knowledge through webinars, blog posts, reference guides
- Gather lessons learned and incorporate them into the engagement model
- Update internal and external facing integration documentation
Requirements
- 5+ years of experience working with customers in sales engineering, post-sales, solutions/support engineering roles
- Strong understanding and experience with authentication methods, integration standards, and transports (OAuth 2.0, SFTP, SOAP/REST APIs, XML, and JSON)
- Able to communicate effectively at all organizational levels and in situations requiring instructing, persuading, negotiating, conflict resolution, consulting, and advising
- Prior experience leading multiple projects in a global organization
- BS degree in Computer Science, Software Engineering, or IT
- Experience with end-to-end GTM release processes is preferred
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