E-Commerce Operations Specialist

5 days ago

Lahore, Punjab, Pakistan beBee Careers Full time

We are seeking a proactive and detail-oriented Virtual Assistant to support our e-commerce operations on Amazon. The ideal candidate will assist with product listings, order management, customer service, and overall store maintenance.

Key Responsibilities:

  • Manage and optimize product listings on Amazon (titles, bullet points, descriptions, images, keywords).
  • Handle daily order processing, inventory tracking, and stock updates.
  • Coordinate with the warehouse team for timely dispatch and fulfillment.
  • Respond to customer inquiries, feedback, and claims professionally and promptly.
  • Monitor and improve product performance, rankings, and customer reviews.
  • Assist with promotional campaigns, deals, and coupons setup.
  • Conduct competitor analysis and market research to identify opportunities.
  • Prepare weekly performance reports and suggest actionable improvements.
  • Maintain compliance with Amazon policies and guidelines.

Required Skills and Qualifications:

  • Proven experience as a Virtual Assistant or Amazon Store Manager.
  • Strong knowledge of Amazon Seller Central and FBA operations.
  • Excellent written and verbal communication skills.
  • Proficient in tools like Excel, Google Sheets, Helium 10, or Jungle Scout.
  • Ability to multitask and meet deadlines in a remote setting.
  • High level of accuracy and attention to detail.

Preferred Qualifications:

  • Experience with other marketplaces is a plus.
  • Basic understanding of digital marketing and SEO for Amazon.
  • Bachelor's degree in Business, Marketing, or related field.
About This Role

This role requires a strong understanding of Amazon Seller Central, attention to detail, and the ability to work independently in a fast-paced environment. As a Virtual Assistant, you will be responsible for managing and optimizing product listings, handling daily order processing, and providing exceptional customer service.

What We're Looking For
  • A proactive and detail-oriented individual with a passion for e-commerce.
  • Strong knowledge of Amazon Seller Central and FBA operations.
  • Excellent written and verbal communication skills.
  • Proficiency in tools like Excel, Google Sheets, Helium 10, or Jungle Scout.
Benefits and Perks

This role offers a unique opportunity to work remotely and have a high level of autonomy. You will have the chance to work with a dynamic team and contribute to the growth and success of our business.

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