Senior Business Analyst Position

19 hours ago


Lahore, Punjab, Pakistan Topdot Full time

Job Overview:

As a Senior Business Analyst at Topdot, you will play a key role in driving the success of our ecommerce business by analyzing and optimizing technical systems and processes.

Key Responsibilities:

  1. Ecommerce Platform Analysis: Conduct thorough analysis of ecommerce platforms (Shopify, WordPress, Magento, WooCommerce, BigCommerce) to identify opportunities for improvement.
  2. Requirements Gathering: Collaborate with cross-functional teams to gather and document business and technical requirements.
  3. System Mapping & Architecture: Develop and maintain system architecture diagrams and technical documentation to visualize ecommerce ecosystem components.
  4. Integration & API Management: Evaluate and optimize API integrations between platforms and third-party systems to ensure seamless data flow and performance.
  5. Customer Journey Optimization: Analyze customer journeys from a technical perspective to identify areas for improvement.
  6. Security & Compliance: Ensure ecommerce platform meets security, compliance, and data privacy standards.

Requirements:

  1. 6+ years of experience in ecommerce project management.
  2. Excellent communication and analytical skills.
  3. Ability to work effectively in a team environment.


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