Business Operations Specialist
6 days ago
We are seeking an Operations Coordinator to join our team. As a key member of the Client Operations team, you will play a crucial role in ensuring seamless product launches.
The ideal candidate will be highly organized, detail-oriented, and have excellent communication skills. You will work closely with our AgeTech initiatives, guaranteeing every evaluation, pilot, and rollout is set up for success.
Main Responsibilities:- Client Evaluation & Reporting
- Track client program progress using backend data, including evaluations, pilots, and engagement metrics.
- Set up and configure client program portals, accounts, and test environments ahead of launches.
- Summarize performance insights to highlight trends and opportunities for improvement.
- Prepare materials for internal meetings and client updates.
- Communicate with clients via email about shipment updates, schedules, and meeting coordination.
- Help organize calendars and ensure smooth collaboration across teams.
- Operations & Administration
- Prepare and organize shipping documents and waybills for both incoming and outgoing shipments.
- Maintain accurate and up-to-date inventory records to ensure clear visibility for the team
- Maintain accurate client and deal data in CRMs such as Pipedrive and Custify.
- Keep internal spreadsheets and tracking tools tidy and current.
- Conduct small-scale research to support internal processes and cross-team initiatives.
- Carry out other research tasks as needed to help with company operations.
- Conduct small-scale research to support internal processes and cross-team initiatives.
- Keep internal spreadsheets and tracking tools tidy and current.
- Maintain accurate client and deal data in CRMs such as Pipedrive and Custify.
- Maintain accurate and up-to-date inventory records to ensure clear visibility for the team
- Prepare and organize shipping documents and waybills for both incoming and outgoing shipments.
- Communicate with clients via email about shipment updates, schedules, and meeting coordination.
- Prepare materials for internal meetings and client updates.
- Summarize performance insights to highlight trends and opportunities for improvement.
- Set up and configure client program portals, accounts, and test environments ahead of launches.
- Track client program progress using backend data, including evaluations, pilots, and engagement metrics.
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