
Campus Network Operations Lead
3 days ago
Job Summary:
- We are seeking an IT leader to oversee campus IT operations and support services.
Key Responsibilities:
- Lead a team of IT Support Engineers to ensure smooth functioning of campus IT infrastructure, including LAN/WAN, VLANs, DNS, DHCP, firewalls, and wireless technologies.
- Assign tasks, monitor performance, and resolve IT support requests in a timely manner.
- Provide mentorship, guidance, and training to the IT support team.
- Maintain and manage campus-wide network infrastructure, troubleshoot connectivity issues, and evaluate system logs.
- Ensure alignment with IT policies and security standards.
- Document campus IT infrastructure, procedures, and support activities.
- Support events, conferences, and examinations by providing technical assistance.
- Collaborate with the central IT team on implementing campus-level IT projects and coordinate procurement of IT equipment and supplies.
- Liaise with the central IT department for seamless integration of campus IT services with university-wide systems.
Required Skills and Competencies:
- Technical expertise in managing networks, leadership skills, analytical and troubleshooting skills, excellent communication skills, project management skills, and commitment to delivering excellent IT support.
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