Customer Service Ambassador

21 hours ago


Lahore, Punjab, Pakistan QMCC Full time
Company Overview
We are QMCC, a dynamic and growing restaurant chain committed to delivering exceptional customer experiences. Our mission is to provide warm hospitality and high-quality services that exceed our guests' expectations.

Salary and Benefits
As a valued member of our team, you will enjoy a competitive salary package of Rs35,000.00 - Rs40,000.00 per month. You will also be eligible for various benefits that enhance your overall well-being and career growth.

Job Description
As a Guest Relation Officer/Order Taker Female at Restaurant, you will be the face of our establishment, ensuring that every guest has a memorable and enjoyable experience. Your primary responsibilities include:
  1. Greet and welcome guests in a professional manner, making them feel valued and appreciated.
  2. Address guest inquiries, concerns, and feedback promptly and professionally, resolving issues diplomatically and effectively.
  3. Collaborate with the team to maintain high customer satisfaction standards, ensuring seamless operations and smooth service delivery.
  4. Assist with reservations and seating arrangements, guaranteeing a smooth and efficient dining experience for our guests.

Required Skills and Qualifications
To succeed in this role, you must possess excellent communication and interpersonal skills, as well as previous experience in guest relations, customer service, or a similar field. You should also have strong attention to detail, a customer-first attitude, and the ability to work effectively under pressure.

What We're Looking For
If you are a motivated and enthusiastic individual who shares our passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.
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