Digital Media Supervisor
1 day ago
Are you a detail-oriented and organized individual with a passion for delivering high-quality results?
Do you have a strong background in technical management and supervising technical workers?
Warner Bros. Discovery, Inc. is seeking a Manager of Global Media Operations to join our team.
As a key member of our global media services team, you'll be responsible for overseeing the daily operation of our media services, ensuring that our high standards are met and our clients receive exceptional service.
Key qualifications for this role include a minimum of 7 years of experience in a media operation quality control and/or duplication environment, or within a post-production facility.
If you're a motivated and results-driven individual with excellent communication skills, we encourage you to apply.
Key Responsibilities:
- Serve as point of contact for internal/external clients and staff during assigned shift.
- Monitor internal systems for incoming Acquisition and QC tasks.
- Work with GMO Management team to ensure client expectations and completion of work are met.
- Coordinate QC workflow status and results with GMO Management and Stakeholder groups.
- Pro-actively and collaboratively identify, troubleshoot and resolve issues.
- Provide daily shift reports.
- Work with GMO Management to analyze, plan and execute process changes in response to changing client and technical requirements, and to improve departmental throughput and efficiency.
- Perform other duties, as assigned.
Leadership Expectations:
- Supervise direct reports which will include the following:
- Communicating and delegating operational priorities.
- Actively prioritizing operational workload and staff work assignments.
- Coordinating and approving time off requests.
- Conducting staff meetings.
- Meeting with staff one on one regularly to discuss performance.
- Encouraging open feedback from direct reports to contribute to operational efficiency.
- Ensuring shift coverage.
- Training new staff.
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