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Phone Banking Process Improvement

2 weeks ago

Karachi, Sindh, Pakistan beBee Careers Full time

Role Overview

The Phone Banking Manager is responsible for leading the phone banking department and developing call center strategies. They ensure that activities run smoothly and efficiently, promote a positive image of the bank, and provide supervision to department personnel.

Main Responsibilities

  • Leading the phone banking department.
  • Developing call center strategies and technologies.
  • Ensuring sales and customer service goals are achieved.

Requirements

Candidates should have 3-5 years of experience in a similar role. They should possess strong leadership skills, marketing expertise, and customer service abilities.

Professional Growth Opportunities

Opportunities for professional growth are available for this role.