
Financial Integrity Specialist
2 days ago
We are seeking meticulous professionals to support the Front Office and Anti-Scam Team in safeguarding customers against financial fraud.
Key Responsibilities:- Verify completeness and accuracy of Know Your Customer (KYC) profiles prior to approval.
- Collaborate with the DBS Anti Scam Team to review and intercept online banking transaction alerts via surveillance systems.
- Engage with customers regarding intercepted alerts to determine if they were being scammed.
- Provide guidance and support to customers on next steps if they have been scammed.
Salary
No information available about salary.
Job Description
This role involves proactive monitoring, customer engagement, and collaboration with various stakeholders to ensure the integrity and security of banking transactions.
The successful candidate will assist in verifying the completeness and accuracy of Know Your Customer (KYC) profiles prior to approval.
Candidates should also be able to collaborate with the Anti Scam Team to review and intercept online banking transaction alerts via surveillance systems.
A further requirement is the ability to engage with customers regarding intercepted alerts to determine if they were being scammed.
Additionally, candidates should provide guidance and support to customers on next steps if they have been scammed.
Required Skills and Qualifications
The ideal candidate will possess excellent analytical and problem-solving skills.
Strong communication and interpersonal skills are also essential.
Professionalism, integrity, and a strong work ethic are highly valued.
Benefits
Details of benefits not specified.
Others
This is a 6-month contract position located at Changi Business Park.
The objective of this role is to prevent and mitigate instances of customer scams.
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