
Customer Service Immigration Agent
16 hours ago
The Role:
We are looking for a detail-oriented and organized individual to fill the position of Skill Immigration Coordinator. The successful candidate will be responsible for coordinating communication and scheduling between clients and skilled immigration advisors.
Responsibilities:
- Coordinate client relationships and scheduling with immigration advisors.
- Answer client inquiries and provide information on immigration services.
- Be the primary point of contact for clients seeking skilled immigration advice.
- Support clients in preparing for meetings with immigration advisors.
- Ensure that advisors have all necessary information to prepare for meetings.
- Maintain open communication between clients and advisors.
- Deliver exceptional customer service and address client concerns.
- Follow up with clients after appointments to ensure they have the necessary information.
Essential Qualifications:
- A bachelor's degree in sales, marketing, or a relevant field.
- 0-1 year of experience in a client-facing role (e.g., customer service, or cold calling).
- Strong communication and interpersonal skills.
- Excellent organizational and time-management abilities.
- Ability to handle multiple tasks and manage conflicting priorities.
- Brief knowledge of skilled immigration processes and requirements is beneficial.
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