Customer Service Representative

1 week ago


Karachi, Sindh, Pakistan beBee Careers Full time
Job Title:

Customer Service Representative

Job Summary:

We are seeking a highly motivated and proactive individual to fill the role of Customer Service Representative. This position involves assisting customers with inquiries, resolving issues, and providing exceptional service.

Key Responsibilities:
  • Handle customer calls, emails, and chats in a professional and courteous manner.
  • Respond to customer inquiries and resolve issues in a timely and efficient manner.
  • Provide product information and recommendations to customers.
  • Upsell and cross-sell products and services to customers.
  • Maintain accurate records of customer interactions and transactions.
Requirements:
  • Bachelor's degree in any field or equivalent work experience.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Basic knowledge of computer software and hardware.
Benefits:
  • Ongoing training and development opportunities.
  • A competitive salary and benefits package.
  • The opportunity to work in a dynamic and supportive team environment.


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