Aftersales Technical Expert

6 days ago


Lahore, Punjab, Pakistan Senfeng Pakistan Full time

SЕНФЕНГ ПАКИСТАН is seeking a skilled Aftersales Engineer to join its team. The ideal candidate will have a strong background in engineering or computer science and prior experience in technical sales, aftersales support, or technical customer service.

Responsibilities
  • Handle technical issues and provide technical support to customers after the sale.
  • Work with other departments to resolve product defects.
  • Offer training to customers on the use and maintenance of our products.
Requirements
  1. Bachelor's degree in Engineering, Computer Science, DAE, or a related field.
  2. Prior experience in technical sales, aftersales support, or technical customer service.
  3. Strong verbal and written communication skills.
  4. Proficiency in computer systems and software applications, including Microsoft Office Suite and customer management tools such as Salesforce.
  5. Ability to work independently and manage multiple priorities.
  6. Demonstrated problem-solving ability.
  7. Previous experience in the use and maintenance of mechanical or electrical equipment.
  8. Excellent organizational, time-management, and record-keeping skills.
  9. Familiarity with the industrial sector, materials processing, or laser cutting.

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