Relationship Building Professional

2 days ago


Gujranwala, Punjab, Pakistan beBee Careers Full time

We are seeking a highly motivated and experienced customer service professional to join our team.

About the Role

This is a challenging and rewarding role that requires a high level of customer service expertise, as well as strong leadership and communication skills. As a customer service manager, you will be responsible for leading a team of customer services staff, developing customer service policies and procedures, and handling customer complaints and enquiries.

Responsibilities

Your key responsibilities will include:

  1. Developing and implementing customer service policies and procedures that meet the organization's needs;
  2. Leading a team of customer services staff, providing guidance and support to ensure excellent service delivery;
  3. Resolving customer complaints and enquiries, working closely with other departments to find solutions and prevent recurrence.

We are looking for someone who is passionate about delivering exceptional customer service, has excellent communication and leadership skills, and is able to work effectively in a fast-paced environment.



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