Senior Business Process Analyst

7 hours ago


Lahore, Punjab, Pakistan beBee Careers Full time
Job Summary

We are seeking a highly skilled Senior Business Process Analyst to join our team. As a key member of our organization, you will be responsible for streamlining business processes and improving efficiency using Zoho CRM.

Your primary focus will be on enabling sales and marketing teams by configuring, customizing, and optimizing the CRM system to meet their needs.

You will collaborate with cross-functional teams to enhance CRM functionality and execute targeted email campaigns using Zoho CRM, ensuring compliance with best practices.

In addition, you will develop and maintain user-friendly Cognito Forms for data collection and workflows, integrating them seamlessly with other systems.

You will automate processes by connecting various apps using Zapier and enable accurate financial data transfer into QuickBooks Online, collaborating with accounting and finance teams.

As a Senior Business Process Analyst, you will analyze, transform, and validate complex data for reporting and decision-making using Excel or Google Sheets.

You will conduct rigorous testing for data accuracy across applications, identifying discrepancies and anomalies, and collaborate with QA teams to ensure reliable data.

Finally, you will validate web and mobile application functionality, usability, and performance through customer acceptance testing, providing feedback to development teams for continuous improvement.

Requirements
  • Bachelor's degree in Computer Science, Software Engineering, or Information Technology.
  • Minimum of 2 years hands-on experience in most of the above skills.
  • A minor in Marketing, Accounting, or Finance is beneficial.


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